What if I forget my password or username?

You can always retrieve your password or id.
Go to the Community Page, at the log in see Forgot Username or Forgot Password.

  1. If you need to reset your password, click "Forgot your Password?" and you will be prompted to enter your email address.
    A confirmation code will be emailed to you so you can reset your password. Follow the instructions in the email to reset your password.
    Important: use the email address you entered when you first created your account.

  2. If you can't remember your username, click "Forgot your username?" and it will be emailed to you.

Back to Help Page

Go to top